Last Updated: March 12, 2026
At MyGlorySmile, we want you to feel confident when purchasing our products. If you are not satisfied with your order, we’re here to help.

Returns
Due to the personal nature of oral hygiene products, we cannot accept returns of opened or used whitening products.
However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can make it right.

To request assistance, please email:
support@myglorysmile.com

Include:
Your order number
A description of the issue
Photos if the product arrived damaged
Refunds
Refunds may be issued in the following cases:
The wrong item was shipped
The item arrived damaged
The product was not delivered
Once your request is reviewed and approved, refunds will be processed back to your original payment method within 5–10 business days.
Order Changes or Cancellations
Orders begin processing quickly after purchase. If you need to modify or cancel your order, please contact us immediately at:
support@myglorysmile.com
We cannot guarantee changes once an order has been processed.

Shipping Issues
MyGlorySmile is not responsible for:
Incorrect shipping addresses entered by customers
Delays caused by carriers
Packages marked as delivered by the carrier
If your package is marked delivered but you did not receive it, please contact the shipping carrier first.

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